The Discus Den
Privacy
Last updated: 2 October 2026
The Discus Den is a discus fish business in Chennai, India. This page says what we collect when you visit thediscusden.com or message us, and how we use it.
What we collect
- Contact details you share with us, such as your name, phone number, email address, and city, when you use the chat on this site or email us.
- Your messages, including questions about fish, orders, and delivery.
- Basic website data, such as pages visited and device or browser type, collected by our hosting provider to keep the site running.
How we use it
- To reply to your questions and help you choose fish.
- To arrange an order and update you on delivery.
- To improve the website and how we look after keepers.
We do not sell your information. We do not use it for anyone else's advertising.
When you use the chat on this site, your messages are processed through the WhatsApp Business Platform (Meta). We may use an automated assistant to answer common questions and pass your conversation to a person when needed. WhatsApp's own terms and privacy policy also apply where a message goes through WhatsApp.
Who we share it with
Only the services that help us run the Den: website hosting, email, WhatsApp messaging, and the courier or train service we use for delivery. They only get what they need to do that job.
How long we keep it
We keep conversation and order details for as long as we need them to serve you and to meet legal or accounting requirements. After that we delete them.
Your choices
You can ask us at any time to see, correct, or delete the information we hold about you. You can also ask us to stop messaging you. Email enquire@thediscusden.com or reply STOP on WhatsApp and we will stop messaging you.
Contact
We may update this page from time to time. The latest version will always be here.